Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owners. Cookies allow the Platform to remember your preferences, understand how you use the site, and improve your experience over time.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects that function similarly to cookies.

2. How We Use Cookies

The NHSCC Learning Management System at lms.nhscc.in uses cookies for the following purposes:

Authentication & Security: To identify you when you log in, maintain your session, and protect your account from unauthorized access.
Preferences: To remember your settings such as theme preference (light/dark mode), language, and display options.
Learning Progress: To track your course progress, quiz states, and video playback positions so you can resume where you left off.
Analytics: To understand how users interact with the Platform, which pages are most popular, and where improvements are needed.
Performance: To monitor Platform performance, load times, and identify technical issues.

3. Types of Cookies We Use

Category	Purpose	Duration
Strictly Necessary	Essential for Platform operation: login sessions, CSRF protection, security tokens. The Platform cannot function properly without these.	Session / 24 hours
Functional	Remember your preferences: theme selection, language, display settings, video player preferences.	1 year
Performance	Collect anonymized data about Platform usage: page load times, error rates, feature usage statistics.	30 days
Analytics	Help us understand user behavior: pages visited, time spent, navigation patterns, course engagement metrics.	2 years

4. Third-Party Cookies

Some cookies on our Platform are set by third-party services that we use to enhance functionality and gather analytics. These include:

Google Analytics: Provides anonymized usage statistics to help us understand how visitors use the Platform. Google Analytics cookies include _ga, _gid, and _gat. Google Privacy Policy
Payment Processors (Razorpay/Stripe): May set cookies during the payment process for fraud detection and transaction security.
Video Players: If courses include embedded video content from third-party providers, those providers may set their own cookies.
CDN Providers: Our content delivery network may use cookies for load balancing and performance optimization.

5. Cookie Duration

Cookies used on our Platform fall into two categories based on their lifespan:

Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used to maintain your login session and CSRF protection.
Persistent Cookies: These remain on your device for a set period (ranging from 30 days to 2 years depending on the cookie). They are used to remember your preferences and provide analytics data.

6. Managing Cookies

You have the right to control and manage cookies on your device. You can manage cookies through your browser settings:

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage and delete cookies

You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Impact of Disabling Cookies

If you choose to disable or block cookies, please be aware that some features of the Platform may not function properly. Specifically:

You may be unable to log in or maintain your session, requiring repeated authentication.
Your theme preferences and display settings will not be remembered.
Course progress tracking may not work correctly.
Some interactive course features may be impaired.
The Platform experience may be degraded overall.

Strictly necessary cookies cannot be disabled as they are essential for Platform security and functionality.

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no uniform standard for responding to DNT signals. Our Platform does not currently respond to DNT browser signals, but we respect your privacy choices and provide cookie management options as described above.

9. Changes to This Cookie Policy

NHSCC reserves the right to update this Cookie Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.